Frequently Asked Questions

You can return an order by clicking Return on the My Orders page.

* We accept returns within 7 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.

* We do not accept returns for boxer shorts due to hygiene concerns.

* We are retreating refund policy on notebooks. Thank

 

We will arrange a pick-up within 2-3 days of your request.

There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.

you for loving them 🙂

Once the order has been picked up, the refund will be initiated to your selected mode within 12-15 working days from the date your order is picked, subject to your returns passing the quality check.

Refund will reflect as per below-mentioned timelines:

  1. Wallet refund will get credited within few minutes.
  2. NEFT refund will take 5 to 7 working days.
  3. Payment Gateway refund process takes 5 to 7 working days excluding Saturdays/Sundays and Bank Holidays.

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Returns

Refund

Once the order has been picked up, the refund will be processed to your selected mode within 12-15 working days from the date your order is picked, subject to your returns passing the quality check.

Refund will reflect as per below-mentioned timelines:

  1. Wallet refund will get credited within few minutes.
  2. NEFT refund process will take 5 to 7 working days.
  3. Payment Gateway refund process takes 5 to 7 working days excluding Saturdays/Sundays and Bank Holidays.

If it has been longer, please reach out to us y sending an Email @ support@dredl.in

We do not have an exchange policy. Please place a return request by clicking on the return button available next to the order id number in the My Order section.

If your order has just delivered, please allow 12-24 hours post delivery for the tracking to get updated. Once the tracking is updated, the return button will be visible on the order page.

* We accept returns within 15 days of order delivery.

Please note we don't accept returns for the following cases:

  1. Products where there might be hygiene concerns, you can find the list of such product categories here
  2. Products sold in a flash sale

Generally, we take 3-4 working days to pick up your order. Please ensure while returning the product the packaging is intact the way it was delivered.If it has been longer, please reach out to us.

Generally, we take 3-4 working days to pick up your order. Please ensure while returning the product the packaging is intact the way it was delivered.If it has been longer, please reach out to us.